Utility Assistance

Here is a list of Utility Assistance resources if you are in need of assistance in Seattle and King County.

To reach St. Vincent de Paul’s Help Line, please call 206-767-6449.

Call the Community Information Line at 2-1-1 for more information.


City Discounts

Most cities in King County have utility discount programs providing up to 50% discount on electric, water, sewer and garbage bills for seniors and persons with disabilities.  It may also be available to low income individuals and families. Persons in subsidized housing (Section 8) are usually not eligible.  Call your city government to learn more.

Low Income Home Energy Assistance Program

LIHEAP is a seasonal (Nov thru June) Federally funded program that offers grants of up to $1,000, one time per year, to assist with heating bills. Apply at Centerstone (formerly CAMP), in the City of Seattle, HOPELINK or South King County Multi-Service Center (King County). Eligibility is based on household income that is at or below 125% of the federal poverty level.

Emergency Low Income Assistance (Seattle)

ELIA is a City funded emergency assistance program for utility bills. Applicants must have first applied for LIHEAP through Centerstone. Grants are intended to pay the gap after a LIHEAP grant in order to get the utility turned back on. Eligibility is based on house- hold income that is at or below 125% of the federal poverty level.  Call Centerstone at 800-348-7144. Call ELIA at 206-684-3688.

Project SHARE (Seattle City Light) is a customer funded assistance program of up to $500. Eligibility requires a Seattle City Light Customer Service Referral. Call 206-684-3000.


Electricity and natural-gas customers of PSE may be eligible for utility assistance through the HELP program in amounts up to $750 per year. Eligibility is based on household income that is below 150% of the federal poverty level.  Call HOPELINK at 425-869-6000 (East & North King) or the Multi- Service Center (South King) at 800-348-7144.

Weatherization Program

Owners and renters with utilities provided by PSE may qualify for free weatherization assistance to lower their monthly heating costs. Call Puget Sound Energy at 888-225- 5773.

Seattle Utility Assistance

Agency Phone Number Area(s) Served
Seattle Public Utilities 206-684-0268
Ballard Food Bank 206-789-7800 98107, 98117, 98119, 98177, 98199
Catholic Community Services 206-328-5724
Centerstone (formerly CAMP) 800-348-7144
North Helpline 206-365-8043 98125, 98133, 98155, 98177
Puget Sound Labor Agency 206-448-9277 Union Members Only
Queen Anne Helpline 206-282-1540 98109, 98119
Salvation Army 206-281-4600
University Churches 206-524-7885 98103, 98105, 98107, 98115
West Seattle Helpline 206-932-4357 98106, 98116, 98126, 98136


King County Utility Assistance

Agency Phone Number Area(s) Served
Auburn Food Bank 253-833-8925 Within the Auburn School District boundaries
Bellevue Life Spring 425-451-1175 Within the Bellevue School District boundaries
Black Diamond 360-886-1011 98010 only
Catholic Community Services East King     425-213-1963


South King  253-850-2523

Dept of Social/Health Services (DSHS) 877-501-2233
Enumclaw Helping Hands 360-825-6188 Within the Enumclaw School District boundaries
Hopelink 425-869-6000 Bellevue, Newcastle, 98011, 98012, 98021, 98027, 98028, 98029, 98033, 98034, 98052, 98053, 98072, 98074, 98075, 98077, 98133, 98155, 98160, 98177, 98224, 98294, and 98288
Issaquah Community Services 425-837-3125 Within the Issaquah School District boundaries
Kent Food Bank 253-520-3550 Within the Kent School District boundaries
Kent United Methodist 253-852-3900 Within the Kent School District boundaries
King County DCHS—Veterans 206-296-7656
Maple Valley Food Bank 425-432-8139 Black Diamond, Covington, Hobart, Maple Valley, Ravensdale and within the Tahoma School District
Mercer Island Youth/Family 206-275-7869 98040
Multi-ServiceCenter Kent, Renton, SeaTac253-398-2010





Lakehaven Water District


Plateau Outreach Ministries 360-825-8961 Enumclaw, Black Diamond
Puget Sound Energy  888-225-5773
Puget Sound Labor Agency 206-448-9277 Union Members Only
Salvation Army 206-281-4600
Shoreline Community Care 206-517-0373 98133 98155 and 98177 North of 145th Street
St James Episcopal Church 253-852-4100 Kent families w/children, disabled, seniors
St Luke’s Operation Blessing 253-941-3000 Federal Way School District. WALK-IN ONLY.
Tanks by Dallas (Heating oil) 425-333-4254
Tolt United Church of Christ 425-333-4254 Snoqualmie Valley residents
Tukwila, City of 206-433-7181
Vashon Youth/Family 206-463-5511 98070